Terms & Conditions

To confirm your reservation, please transfer the entire booking amount to our bank account within 10 days. If you prefer to pay by credit card, we will send you a link for our secure payment system DOKU.

As soon as your payment has been received, you will receive a binding booking confirmation. By booking, you also recognize our general terms and conditions.

Until end of this year (2020) we accept cancellations until 1 day before arrival free of charge!

Normal Cancellation Policy (starting from 2021):

In case of cancellation up to 60 days before arrival we charge a cancellation fee of 50% of the booking price. In the case of a later cancellation the full booking amount is due.

Please understand that we cannot provide any reimbursement in the event of force majeure events (such as natural disasters of any kind or political unrest). In such a case we are usually happy to offer a free postponement of your stay after consultation and clarification of the individual case.

Early bookers can pay 50% of the booking amount immediately and the remaining amount at the latest 90 days before arrival.

Please note that there is no claim for reimbursement of unused single services when booking a package*. Please also inform yourself about current travel and travel cancellation insurance as well as the valid visa requirements.

* (Honeymoon/Detox/Tours & Wellness/Yoga Retreat/ Wellness/4-Day Wellness)

When transferring money to Bali, please take care to pay the entire transaction fee, as otherwise we receive a lower advanced payment. The value received must be equal to the invoiced amount of the advanced payment and the bank transfer subject should state your full name.

Please transfer the outstanding payment 60 days before arrival or due on the day of the arrival. Please note that we accept cash payments in US-dollars, euros or Indonesian rupiah and any payments by credit card as well.

Check-in: 02:00 pm; Early check-in: 06:00 am
Check-out: 11:00 am; Late check-out: 07:00 pm

Provided that there is no connecting booking for your apartment, you can book an early check-in or a late check-out for an extra fee of half of the room rate. This gives you the opportunity to conveniently connect your flight arrival or departure times with your stay in your apartment at Shunyata Villas Bali.

According to our policy the resort does not accommodate children under 10 years of age or pets.

Place of jurisdiction: Denpasar, Bali, Indonesia